Store and field teams program
Store and field managers working across scattered locations are paired with experienced managers who know the field. Sessions build on real cases and AI rehearsal.
Manager turnover in the field quickly hits both customer experience and sales. At remote locations, managers are most often left alone with one question: "Who do I ask?"
- Reduce store manager turnover
- Strengthen team leadership and feedback skills
- Improve store performance and customer experience
- Duration
- 6 months
- Sessions
- 6 meetings, every two weeks
- Format
- Online + store visit
- Mentors
- Regional managers and experienced store managers
- 1
Introductions and store tour
- 2
Team leadership and shift challenges
- 3
Feedback and difficult-conversation rehearsal
- 4
A sales and customer experience case
- 5
Midpoint review
- 6
Wrap-up and store development plan
The effort is recognized.
Every mentee who completes the program receives a completion certificate signed by their mentor. Mentors who complete the workshop and the 1:1 practice become Mentor360 Certified Mentors.
- Shareable on LinkedIn, verifiable by certificate number
- A round badge for profiles and email signatures
Sketch your organization’s program in five minutes.
Adjust the sliders and options to fit your organization. The summary on the right updates instantly; when you’re done, you download a program design with charts that you can present to your senior leadership.